Returns and Privacy Policies

At Kizzo, we take pride in offering high-quality jewelry, and we want you to be more than satisfied with your purchases. 

1. No Returns:

• Unfortunately, we do not accept returns unless we have made a mistake with the order or if your piece comes broken. 
•  However, we do replace items if they are defective or damaged upon receipt. If you receive a defective or damaged item, please contact us immediately with clear photos of the issue, and we will provide further instructions. 

2. Lost Packages:

• We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. To mitigate the risk of lost packaging, we do 1st class shipping for free on all items.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or make a purchase from us.

1. Information We Collect:

• We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase on our website.

2. How We Use Your Information:

• We use your information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
• With your consent, we may send you promotional emails about our products, special offers, and other updates.

3. Third-Party Services:

• We use third-party services, such as payment processors, to facilitate transactions. These third parties have their own privacy policies, and we encourage you to review them.

4. Information Disclosure:

• We do not sell, trade, or otherwise transfer your personal information to outside parties. 

5. Data Retention:

• We retain your personal information for as long as necessary to fulfil your order.

6. Changes to the Privacy Policy:

• We reserve the right to update our Privacy Policy as needed. 

By using our website and providing your information, you agree to the terms outlined in this Policy section.